Billing Policy

Knight Marketing Firm

Last updated: January 2026

This Billing Policy explains how payments, renewals, and charges are handled for all services provided by Knight Marketing Firm. By purchasing our services, you agree to the terms outlined below.

Monthly Subscription Billing

• All monthly marketing plans are billed in advance on a recurring monthly basis.
• Billing renews automatically on the same date each month.
• Subscriptions continue until canceled by the client through their customer portal or by email.
• No pro rated refunds or partial credits are provided for unused time.
• All payments are final.

A La Carte Service Billing

• All a la carte services require full payment at the time of purchase.
• Work begins once payment is received.
• All a la carte purchases are non refundable.

Payment Methods

We accept major credit cards and other payment methods provided within our billing system. All payments are processed securely through our payment provider.

Late Payments

If a payment fails or a subscription goes past due:

• Services may be paused until payment is resolved
• Access to deliverables or reporting may be temporarily suspended
• Repeated failed payments may result in account termination

Clients are responsible for maintaining an active payment method.

Price Changes

Knight Marketing may update pricing for subscriptions or services at any time. Existing clients will receive advance notice before changes take effect.

Invoices and Receipts

Invoices and payment receipts are sent by email and are also accessible through the customer portal.

Billing Disputes

If you believe a billing error has occurred, please contact us within five business days of the charge. We will review the issue and respond promptly.

Contact: m.knight@knightmarketingfirm.com

Cancellation and Renewal

• Cancellations must be submitted through the customer portal or in writing by email.
• Cancellations take effect at the end of the current billing cycle.
• Payments already processed are final and non refundable.
• Renewal charges cannot be reversed after processing.

Service Hold or Pause Requests

If you need to pause services:

• You must request a pause through your customer portal or in writing
• Pauses begin at the end of the current billing cycle
• No refunds or credits are issued for early pauses
• Work cannot be paused mid-cycle

Contact Us

For any billing questions, please contact:
m.knight@knightmarketingfirm.com